TERMS AND CONDITIONS Welcome to ortho-kai.com (the "Website"). By using this Website, you agree to the following terms. 1. WHO WE ARE This Website is operated by: - ORTHOKAI PTE. LTD. (UEN 202435285E), a company registered in Singapore, for services provided at our Singapore clinic. - ORTHOKAI SDN. BHD. (Registration No. 1628990-P), a company registered in Malaysia, for services provided at our Kuala Lumpur and Johor Bahru clinics. References to "OrthoKai", "we", "us", or "our" mean the entity above relevant to the clinic or service you are using. 2. USE OF THIS WEBSITE This Website and its content are provided for general information and educational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider regarding any medical condition. All content is provided "as is" without warranties of any kind. We do not guarantee that the information on this Website is complete, accurate, or up to date, and your use of this Website is at your own risk. 3. NO LIABILITY FOR WEBSITE USE To the extent permitted by law, OrthoKai is not liable for any loss or damage arising from your use of, or inability to use, this Website. This does not affect any rights you have in connection with clinical treatment you receive at our clinics, which are governed separately by your treatment agreement and applicable law. 4. INTELLECTUAL PROPERTY All text, images, and other content on this Website belong to OrthoKai or our licensors and are protected by copyright and trademark law. You may not copy, reproduce, or reuse this content without our written permission. 5. YOUR PERSONAL DATA If you contact us or submit a form through this Website, we collect your personal data to respond to you and provide our services. We handle your personal data in accordance with the Personal Data Protection Act 2012 (Singapore) and the Personal Data Protection Act 2010 (Malaysia), as applicable. For more details on how we handle your data, please contact us using the details below. 6. CHANGES TO THESE TERMS We may update these Terms from time to time. The version published on this page is the current version. By continuing to use this Website after changes are made, you accept the updated Terms. 7. GOVERNING LAW These Terms apply to our operations in both Singapore and Malaysia. They are governed by the laws of Singapore and the laws of Malaysia, as applicable to the clinic or service you are using. Nothing in this clause limits any rights you have under the law of the country where you received treatment. 8. CONTACT US If you have any questions about these Terms, please contact us at support@ortho-kai.com.